Cannot send

Summary

Unable to send as or on behalf of after privileges were given.

Body

Force Download a New Copy of the Global Address List (GAL)

  1. Open Outlook.
  2. Select Send / Receive from the top menu bar.
    Outlook-Send_Receive-Menu.jpg
  3. Select Send/Receive Group.
    Outlook-Send_Receive_Groups-Menu.jpg
  4. Uncheck the box next to Download changes since last Send/Receive, choose either Global Address List or Offline Global Address List and select OK.
    Outlook-Update_GAL.jpg

A status window will open to indicate that the download is in progress and will close automatically when the download is complete; this can take several minutes.

Details

Details

Article ID: 159931
Created
Tue 6/11/24 5:09 PM
Modified
Tue 6/11/24 5:09 PM