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From https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems
- Open Firefox
- Click the menu button and then click help .
- From the Help menu choose Troubleshooting Information.
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If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
- Click the Refresh Firefox button in the upper-right corner of the Troubleshooting Information page.
- To continue, click Refresh Firefox in the confirmation window that opens.
- Firefox will close to refresh itself. When finished, a window will list your imported information. Click Finish and Firefox will open.