1. Make sure you're logged-in

 2. How to Search MySupport

 3. How to View the Tickets you have submitted

 4. How to View a list of all Services

 5. How to Submit a Ticket

 6. Responding to a Ticket Email

The Service Catalog lists all of the systems and services that Information Services Supports.

Browse through the catalog to find the service with which you need help and then fill out the form to request service.

Alternately, you can search the Service Catalog using the Search box at the top of the page. 

The Knowledge Base has articles to help you use the many services and systems that we support. Whether you want to setup SAU Email on your phone, or release an email from the Office 365 Quarantine, there's a Knowledge Base article for you.

You can search the Knowledge Base using the Search box at the top of the page.