What Do I Do?

  1. Click Sign-In (if you don't see your name on the top-right corner
  2. Use the Search Box to
    • Find Answers in a Knowledge Base article
    • Get Help in the Service Catalog

Start a Remote Support Session

Click here to start a Remote Support Session

You will be given a seven (7) digit code by an SAU Technician.

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Get Help with Services

The Service Catalog lists all of the systems and services that Information Services Supports.

Browse through the catalog to find the service with which you need help and then fill out the form to request service.

Alternately, you can search the Service Catalog using the Search box at the top of the page. 

Operating Hours

Call us: 517-750-1234 | Toll-Free 877-728-9880

SAU Call Center Hours:
Mon-Thu 8:00am-10:00pm
Fri 8:00am-5:00pm
Sunday 2:00pm-10:00pm

SAU Main Campus Internet Access

SAU has 1 Gigabit of bandwidth coming to main campus! The best way to take advantage of that speed is through a wired ethernet connection. Fill out this form to get a wall port in your room activated.

If you prefer wireless, there is a single open wireless network called "SAU Students". If you are having problems connecting to Wi-Fi, report it here.