Printing with a department code on a Mac

Ensure that the user is sending the proper department number with their job handling settings in the Job Handling part of the Print Dialogue Box in a Microsoft Office or Adobe Application.

  1. Click File
  2. Click Print…
  3. Click either <application name> or Copies & Pages
  4. In the dropdown box click Job Handling
  5. Click Authentication
  6. Enter the proper department number in the User Number number field.
  7. Click the lock icon to save the number for later use for all other applications.

Note: This setting for job handling can be set in other areas of the system, but that doesn’t seem to matter in this particular situation. It appears that the printer requires this department number be sent with every print job from the application in order for it to process the job. Also, if there is no way to enter this from the particular application, you will need to suggest the client use an application that allows Job Handling settings withing the application’s Print… Dialogue Box.

Print Article