Clearing Cache and Cookies

SAU strongly encourages the use of Firefox and Chrome as browsers of choice for accessing SAU resources such as the MySau portal and Blackboard.  

Windows Edge and Windows Internet Explorer should NEVER be used.  They have to many errors in the way they access our websites. 

To clear Cache and cookies follow the steps below for your browser:

In Chrome

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.

 

In Firefox:

  1. Click on the 3 bar menu button and select preferences (sometimes called "options" in some versions)
  2. select the Privacy & Security panel
  3. In the Cookies and Site Data section, click on "Clear Data..."
  4. Check the cookies and Cached Web Content boxes on the Clear data box
  5. With the check boxes filled click the "clear" button
  6. Close out the program, start Firefox again, and attempt to access the SAU resource in question

 

In Safari:

  1. click on the history tab 
  2. click on clear history
  3. Select all history
  4. Click on clear history
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Details

Article ID: 127262
Created
Thu 2/4/21 1:49 PM
Modified
Wed 3/24/21 9:12 AM