We require two weeks of notice before your event to ensure that we have the appropriate staff and equipment in the area to support your event! Keep in mind that this form only reserves AV support, and does not reserve the room you have scheduled or any room setup needs that the maintenance team would facilitate. If you are submitting a request less than 7 days before your event, please call the helpdesk at 517-750-1234 and let them know you submitted a late event request so they can make sure our team sees it in time.
What to expect:
a. You submit the event request ticket here
b. You receive an automatic update via email that we got your request (double check your times and details on that email)
c. The AV team "accepts" your event. This is just an email confirmation that we received your request and we will assign someone to work it at our next team meeting. We may have clarifying questions in this update as well. If we think there may be an issue with getting your event scheduled or if there are conflicts with other events we will let you know at this stage in the process.
d. The AV team "assigns" your event. This will be an email confirmation of who is working your event. We generally meet on Monday afternoon, so these notifications should go out during that meeting. This update will confirm who is working at your event. If your event is on a Monday you will probably get this update a week earlier.
You can always see all of your open tickets at mytickets.arbor.edu