Popular Services

Need some help from SAU IT? Submit your request here.

Excel, Outlook, PowerPoint, and Word installed on SAU computers

If you are unable to log into your SAU Network account, request help here.

Request AV Support for an event.
Please allow 2 weeks notice

Report an issue with a Brightspace Course using the form on this page.

Request an Arena Club Card

Request assistance with a Windows computer.

Request support or training for platforms such as Zoom and Webex

SAU supports wireless networking (wi-fi)

Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.

Request Assistance with Box

Need help with a software program? Submit a ticket.

Try un-plugging and re-plugging the phone first.

Toshiba Printers are supported by Toshiba Business Systems

SAU supports a wide variety of other hardware.

Submit requests for support here.

If you do not have access to Rave Emergency Alert notifications, please complete this form.

Request Transfer of Media from one format to another. Such as VHS to DVD or Cassette tape to MP3 file.

Zoom is Spring Arbor University's web conferencing tool used on campus and online.

Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems

Use this form to suggest an improvement for your course.