Popular Services

Need some help from SAU IT? Submit your request here.


Request AV Support for an event.
Please allow 2 weeks notice


Report an issue with a Brightspace Course using the form on this page.


Excel, Outlook, PowerPoint, and Word installed on SAU computers


Use this form to suggest an improvement for your course.


Request an Arena Club Card


Need help with a software program? Submit a ticket.


If you are unable to log into your SAU Network account, request help here.


Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.

***Please include either the number displayed on the port or a picture of the port in this ticket***


Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.


Request assistance with a Windows computer.


Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems


Feith is our document imaging solution.


Zoom is Spring Arbor University's web conferencing tool used on campus and online.