Popular Services

Need some help from SAU IT? Submit your request here.


Request AV Support for an event.
Please allow 2 weeks notice


Report an issue with a Brightspace Course using the form on this page.


If you are unable to log into your SAU Network account, request help here.


Excel, Outlook, PowerPoint, and Word installed on SAU computers


Use this form to suggest an improvement for your course.


Reserve AV Equipment for checkout.
Please allow 1 week advance notice to reserve your equipment.


Use this form when you have forgotten your six digit SAU ID Number.


Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.

***Please include either the number displayed on the port or a picture of the port in this ticket***


Request an Arena Club Card


Do you have a classroom or lab in need of technology hardware or redesign? Submit your information here with the Academic Technology Request Form.


If you do not have access to Rave Emergency Alert notifications, please complete this form.


Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems


Request support or training for platforms such as Zoom and Webex


Zoom is Spring Arbor University's web conferencing tool used on campus and online.


Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.