Popular Services
Report an issue with a Brightspace Course using the form on this page.
Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.
***Please include either the number displayed on the port or a picture of the port in this ticket***
Excel, Outlook, PowerPoint, and Word installed on SAU computers
Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems
If you are unable to log into your SAU Network account, request help here.
If you are seeking MTI assistance for training on AV equipment or you want support on a project or installation click here.
Use this form to suggest an improvement for your course.
Zoom is Spring Arbor University's web conferencing tool used on campus and online.
SAU supports computers connected to our network via an Ethernet cable (wired connection).
Hello and welcome back to SAU! If your admissions rep asked you to fill this out, then you are returning as a student and you have an SAU account that was disabled in the past. SAU's Information Technology team can work to recreate your account, but the process is not automated. Please choose the "request service" option to provide the Information Technology team what we need to know to get your account activated. We will reach out to you with the next steps once we link and recreate your account.
Use this form when you have forgotten your six digit SAU ID Number.
Reserve AV Equipment for checkout.
Please allow 1 week advance notice to reserve your equipment.
Need help with a software program? Submit a ticket.
Do you have a classroom or lab in need of technology hardware or redesign? Submit your information here with the Academic Technology Request Form.