Popular Services

Need some help from SAU IT? Submit your request here.

If you are unable to log into your SAU Network account, request help here.

Excel, Outlook, PowerPoint, and Word installed on SAU computers

Report an issue with a Brightspace Course using the form on this page.

Request AV Support for an event.
Please allow 2 weeks notice

Need help with a software program? Submit a ticket.

Use this form to suggest an improvement for your course.

Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.

***Please include either the number displayed on the port or a picture of the port in this ticket***

Request assistance with a Windows computer.

Try un-plugging and re-plugging the phone first.

Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems

Submit requests for support here.

Zoom is Spring Arbor University's web conferencing tool used on campus and online.

Use this form to report a wired or wireless network outage.

Request support or training for platforms such as Zoom and Webex

Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.

Conference Rooms and various vehicles at SAU are reserved using Room (Resource) Calendars

The EDExpress software is a PC application that processes, packages and manages Title IV student financial aid records. The U.S. Department of Education (ED) provides EDExpress to post-secondary educational institutions that participate in its Electronic Data Exchange (EDE) process.