Popular Services

Need some help from SAU IT? Submit your request here.


Report an issue with a Blackboard Course using the form on this page.


Request AV Support for an event.
Please allow 2 weeks notice.


HP, Lexmark, and Sharp Printers are supported by AOS


Reserve AV Equipment for checkout.
Please allow 1 week advance notice to reserve your equipment.


Need help with a software program? Submit a ticket.


Request Support of an Apple computer


If you are unable to log into your SAU Network account, request help here.


Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems


This form must be completed by the Dean, Program Director, Department Chair or Lead Faculty for any course development to be initiated.


Use this form to report a wired or wireless network outage.


Request an Arena Club Card


Not receiving email? Use this form to submit a ticket.


If you need repair on AV elements that are not Classroom elements use this form. This may include elements such as message boards, background music systems, and general TVs/theater spaces, etc..


Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.


Zoom is Spring Arbor University's web conferencing tool used on campus and online.


Use this form to suggest an improvement for your course.


Submit requests for support here.


Request support or training for platforms such as Zoom and Webex