Popular Services

Need some help from SAU IT? Submit your request here.


Excel, Outlook, PowerPoint, and Word installed on SAU computers


Need help with a software program? Submit a ticket.


If you are unable to log into your SAU Network account, request help here.


Report an issue with a Brightspace Course using the form on this page.


Request AV Support for an event.
Please allow 2 weeks notice


Use this form to suggest an improvement for your course.


Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.

***Please include either the number displayed on the port or a picture of the port in this ticket***


Not receiving email? Use this form to submit a ticket.


Zoom is Spring Arbor University's web conferencing tool used on campus and online.


Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems


Request support or training for platforms such as Zoom and Webex


Request an Arena Club Card


SAU supports wireless networking (wi-fi)


Need an email address whitelisted? Need to report a SAU account for SPAMMING?


Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.