Need some help from SAU IT? Submit your request here.
Request AV Support for an event. Please allow 2 weeks notice.
If you are unable to log into your SAU Network account, request help here.
Need help with a software program? Submit a ticket.
Report an issue with a Blackboard Course using the form on this page.
This form must be completed by the Dean, Program Director, Department Chair or Lead Faculty for any course development to be initiated.
Not receiving email? Use this form to submit a ticket.
Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.***Please include either the number displayed on the port or a picture of the port in this ticket***
HP, Lexmark, and Sharp Printers are supported by AOS
If you are needing help with the financial aid portal you can request help from SAU IT
Teaching Bunkers, Projectors, A/V Equipment
Use this form to suggest an improvement for your course.
Toshiba Printers are supported by Toshiba Business Systems
Request assistance with a Windows computer.
Request Assistance with Box
Request an Arena Club Card
Report an error or request additional access to MySAU
Try un-plugging and re-plugging the phone first.
Request support or training for platforms such as Zoom and Webex
Zoom is Spring Arbor University's web conferencing tool used on campus and online.