Popular Services

Need some help from SAU IT? Submit your request here.


Request AV Support for an event.
Please allow 2 weeks notice


Report an issue with a Brightspace Course using the form on this page.


Excel, Outlook, PowerPoint, and Word installed on SAU computers


If you are unable to log into your SAU Network account, request help here.


Request an Arena Club Card


Request assistance with a Windows computer.


Request Assistance with Box


SAU supports wireless networking (wi-fi)


Request support or training for platforms such as Zoom and Webex


Need help with a software program? Submit a ticket.


Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.


Toshiba Printers are supported by Toshiba Business Systems


SAU supports a wide variety of other hardware.


If you do not have access to Rave Emergency Alert notifications, please complete this form.


Zoom is Spring Arbor University's web conferencing tool used on campus and online.


Submit requests for support here.


Request Transfer of Media from one format to another. Such as VHS to DVD or Cassette tape to MP3 file.


Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems