Popular Services

Need some help from SAU IT? Submit your request here.


Report an issue with a Brightspace Course using the form on this page.


Excel, Outlook, PowerPoint, and Word installed on SAU computers


Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.

***Please include either the number displayed on the port or a picture of the port in this ticket***


Zoom is Spring Arbor University's web conferencing tool used on campus and online.


Request AV Support for an event.
Please allow 2 weeks notice


Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.


Feith is our document imaging solution.


If you are unable to log into your SAU Network account, request help here.


Use this form when you have forgotten your six digit SAU ID Number.


Request an Arena Club Card


Use this form to suggest an improvement for your course.


Report a problem with your ID Card related to Meals in the DC or opening a door


Toshiba Printers are supported by Toshiba Business Systems


Do you have a classroom or lab in need of technology hardware or redesign? Submit your information here with the Academic Technology Request Form.


Request Support of an Apple computer


Request Assistance with Box


Request support or training for platforms such as Zoom and Webex


If you, or someone else, needs access to an email mailbox besides your/their own, use this form to request that access.


Reserve AV Equipment for checkout.
Please allow 1 week advance notice to reserve your equipment.


Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems