Popular Services

Need some help from SAU IT? Submit your request here.

If you are unable to log into your SAU Network account, request help here.

Request AV Support for an event.
Please allow 2 weeks notice

Report an issue with a Brightspace Course using the form on this page.

Use this form when you have forgotten your six digit SAU ID Number.

Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems

Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.

Request an Arena Club Card

Need help with a software program? Submit a ticket.

Excel, Outlook, PowerPoint, and Word installed on SAU computers

Use this form to request that a staff member's email address be forwarded

Toshiba Printers are supported by Toshiba Business Systems

SAU supports wireless networking (wi-fi)

Try un-plugging and re-plugging the phone first.

Request assistance with a Windows computer.

HP, Lexmark, and Sharp Printers are supported by AOS

Request support or training for platforms such as Zoom and Webex

Zoom is Spring Arbor University's web conferencing tool used on campus and online.