Popular Services
Report an issue with a Brightspace Course using the form on this page.
If you are unable to log into your SAU Network account, request help here.
Need help with a software program? Submit a ticket.
Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.
***Please include either the number displayed on the port or a picture of the port in this ticket***
Zoom is Spring Arbor University's web conferencing tool used on campus and online.
Use this form to suggest an improvement for your course.
Teaching Bunkers, Projectors, A/V Equipment
Use this form to report a wired or wireless network outage.
Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.
If you are seeking MTI assistance for training on AV equipment or you want support on a project or installation click here.
Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems
Request support or training for platforms such as Zoom and Webex
Hello and welcome back to SAU! If your admissions rep asked you to fill this out, then you are returning as a student and you have an SAU account that was disabled in the past. SAU's Information Technology team can work to recreate your account, but the process is not automated. Please choose the "request service" option to provide the Information Technology team what we need to know to get your account activated. We will reach out to you with the next steps once we link and recreate your account.
Excel, Outlook, PowerPoint, and Word installed on SAU computers