Popular Services
If you are unable to log into your SAU Network account, request help here.
Report an issue with a Brightspace Course using the form on this page.
Excel, Outlook, PowerPoint, and Word installed on SAU computers
Reserve AV Equipment for checkout.
Please allow 1 week advance notice to reserve your equipment.
Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.
***Please include either the number displayed on the port or a picture of the port in this ticket***
Report an error or request additional access to MySAU
Zoom is Spring Arbor University's web conferencing tool used on campus and online.
Use this form when you have forgotten your six digit SAU ID Number.
Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.
Do you have a classroom or lab in need of technology hardware or redesign? Submit your information here with the Academic Technology Request Form.
The Documentation Request form determines the necessity and prioritizes the creation of documentation for the eLearning team, subject matter experts, lead faculty, instructors, and students.
If you need repair on AV elements that are not Classroom elements use this form. This may include elements such as message boards, background music systems, and general TVs/theater spaces, etc..
Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems
Request support or training for platforms such as Zoom and Webex
Use this form to suggest an improvement for your course.
If you are needing help with the financial aid portal you can request help from SAU IT