Popular Services

Need some help from SAU IT? Submit your request here.


Request AV Support for an event.
Please allow 2 weeks notice


Report an issue with a Brightspace Course using the form on this page.


If you are unable to log into your SAU Network account, request help here.


Use this form to suggest an improvement for your course.


Use this form to report a wired or wireless network outage.


SAU supports wireless networking (wi-fi)


HP, Lexmark, and Sharp Printers are supported by AOS


This form must be completed by the Dean, Program Director, Department Chair or Lead Faculty for any course development to be initiated.


The Documentation Request form determines the necessity and prioritizes the creation of documentation for the eLearning team, subject matter experts, lead faculty, instructors, and students.


If a web site has been mistakenly blocked by the SAU web content filter, use this form to request the site be whitelisted.


Request an Arena Club Card


Request Support of an Apple computer


Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.

***Please include either the number displayed on the port or a picture of the port in this ticket***


This is the official approval form to be submitted by the Academic Director (Department Chair, Program Director or Dean) who has oversight over curriculum.


Need an email address whitelisted? Need to report a SAU account for SPAMMING?


Toshiba Printers are supported by Toshiba Business Systems


Feith is our document imaging solution.


If you are seeking MTI assistance for training on AV equipment or you want support on a project or installation click here.