Popular Services

Need some help from SAU IT? Submit your request here.


Report an issue with a Brightspace Course using the form on this page.


Use this form when you have forgotten your six digit SAU ID Number.


If you are unable to log into your SAU Network account, request help here.


Request AV Support for an event.
Please allow 2 weeks notice


Excel, Outlook, PowerPoint, and Word installed on SAU computers


Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems


If you are needing help with the financial aid portal you can request help from SAU IT


Request assistance with a Windows computer.


SAU supports wireless networking (wi-fi)


Not receiving email? Use this form to submit a ticket.


If you, or someone else, needs access to an email mailbox besides your/their own, use this form to request that access.


Request Assistance with Box


Request an Arena Club Card


If you need repair on AV elements that are not Classroom elements use this form. This may include elements such as message boards, background music systems, and general TVs/theater spaces, etc..


Zoom is Spring Arbor University's web conferencing tool used on campus and online.


Toshiba Printers are supported by Toshiba Business Systems