Popular Services

Need some help from SAU IT? Submit your request here.

Request AV Support for an event.
Please allow 2 weeks notice

Report an issue with a Brightspace Course using the form on this page.

Excel, Outlook, PowerPoint, and Word installed on SAU computers

Request an Arena Club Card

Request assistance with a Windows computer.

If you are unable to log into your SAU Network account, request help here.

Request Assistance with Box

SAU supports wireless networking (wi-fi)

Request support or training for platforms such as Zoom and Webex

Need help with a software program? Submit a ticket.

Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.

Use this form to report a wired or wireless network outage.

Toshiba Printers are supported by Toshiba Business Systems

Do you have a classroom or lab in need of technology hardware or redesign? Submit your information here with the Academic Technology Request Form.

SAU supports a wide variety of other hardware.

Zoom is Spring Arbor University's web conferencing tool used on campus and online.

If you do not have access to Rave Emergency Alert notifications, please complete this form.

Submit requests for support here.

Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems

Request Transfer of Media from one format to another. Such as VHS to DVD or Cassette tape to MP3 file.