Popular Services

Need some help from SAU IT? Submit your request here.


Request AV Support for an event.
Please allow 2 weeks notice


If you are unable to log into your SAU Network account, request help here.


Use this form to suggest an improvement for your course.


Report an issue with a Brightspace Course using the form on this page.


Request Support of an Apple computer


Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems


Need help with a software program? Submit a ticket.


Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.

***Please include either the number displayed on the port or a picture of the port in this ticket***


Reserve AV Equipment for checkout.
Please allow 1 week advance notice to reserve your equipment.


Use this form when you have forgotten your six digit SAU ID Number.


Toshiba Printers are supported by Toshiba Business Systems


Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.


If a web site has been mistakenly blocked by the SAU web content filter, use this form to request the site be whitelisted.


The Documentation Request form determines the necessity and prioritizes the creation of documentation for the eLearning team, subject matter experts, lead faculty, instructors, and students.


Request Transfer of Media from one format to another. Such as VHS to DVD or Cassette tape to MP3 file.


Use this form to report a wired or wireless network outage.


Request support or training for platforms such as Zoom and Webex