Popular Services

Need some help from SAU IT? Submit your request here.


Report an issue with a Brightspace Course using the form on this page.


If you are unable to log into your SAU Network account, request help here.


Request AV Support for an event.
Please allow 2 weeks notice


Excel, Outlook, PowerPoint, and Word installed on SAU computers


This form must be completed by the Dean, Program Director, Department Chair or Lead Faculty for any course development to be initiated.


HP, Lexmark, and Sharp Printers are supported by AOS


Reserve AV Equipment for checkout.
Please allow 1 week advance notice to reserve your equipment.


Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.


Request assistance with a Windows computer.


Not receiving email? Use this form to submit a ticket.


Need an email address whitelisted? Need to report a SAU account for SPAMMING?


Chromebook loaner laptop for students with device issues


Request support or training for platforms such as Zoom and Webex


If you need repair on AV elements that are not Classroom elements use this form. This may include elements such as message boards, background music systems, and general TVs/theater spaces, etc..


Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems


Zoom is Spring Arbor University's web conferencing tool used on campus and online.