Popular Services

Need some help from SAU IT? Submit your request here.

Report an issue with a Brightspace Course using the form on this page.

Request AV Support for an event.
Please allow 2 weeks notice

Excel, Outlook, PowerPoint, and Word installed on SAU computers

Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems

If you are needing help with the financial aid portal you can request help from SAU IT

Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.

***Please include either the number displayed on the port or a picture of the port in this ticket***

If you are unable to log into your SAU Network account, request help here.

Use this form when you have forgotten your six digit SAU ID Number.

SAU supports computers connected to our network via an Ethernet cable (wired connection).

Report a problem with your ID Card related to Meals in the DC or opening a door

SAU supports wireless networking (wi-fi)

Try un-plugging and re-plugging the phone first.

Request Assistance with Box

Zoom is Spring Arbor University's web conferencing tool used on campus and online.

Feith is our document imaging solution.

Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.