Popular Services
Report an issue with a Brightspace Course using the form on this page.
If you are unable to log into your SAU Network account, request help here.
Use this form to suggest an improvement for your course.
Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems
SAU supports computers connected to our network via an Ethernet cable (wired connection).
Use this form to report a wired or wireless network outage.
This is the official approval form to be submitted by the Academic Director (Department Chair, Program Director or Dean) who has oversight over curriculum.
Use this form when you have forgotten your six digit SAU ID Number.
Need help with a software program? Submit a ticket.
Request support or training for platforms such as Zoom and Webex
Report an error or request additional access to MySAU
Zoom is Spring Arbor University's web conferencing tool used on campus and online.
Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.
***Please include either the number displayed on the port or a picture of the port in this ticket***