My Recently Visited Services

If you are unable to log into your SAU Network account, request help here.


Request Assistance with Box


Request AV Support for an event.
Please allow 2 weeks notice


The EDExpress software is a PC application that processes, packages and manages Title IV student financial aid records. The U.S. Department of Education (ED) provides EDExpress to post-secondary educational institutions that participate in its Electronic Data Exchange (EDE) process.


Use this form to request that a staff member's email address be forwarded


Request a phone in your dorm room


Use this form to report a wired or wireless network outage.


Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.

***Please include either the number displayed on the port or a picture of the port in this ticket***


SAU supports computers connected to our network via an Ethernet cable (wired connection).


If a web site has been mistakenly blocked by the SAU web content filter, use this form to request the site be whitelisted.


SAU supports wireless networking (wi-fi)


Need help with a software program? Submit a ticket.


Use this form when you have forgotten your six digit SAU ID Number.


Excel, Outlook, PowerPoint, and Word installed on SAU computers


Try un-plugging and re-plugging the phone first.


Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.