My Recently Visited Services

Request support or training for platforms such as Zoom and Webex


If you, or someone else, needs access to an email mailbox besides your/their own, use this form to request that access.


If you are unable to log into your SAU Network account, request help here.


Request AV Support for an event.
Please allow 2 weeks notice


Report an issue with a Brightspace Course using the form on this page.


Use this form to report a wired or wireless network outage.


Request Assistance with Box


Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems


If you need repair on AV elements that are not Classroom elements use this form. This may include elements such as message boards, background music systems, and general TVs/theater spaces, etc..


Excel, Outlook, PowerPoint, and Word installed on SAU computers


Submit requests for support here.


Need help with a software program? Submit a ticket.


Find help with using Oracle.


Zoom is Spring Arbor University's web conferencing tool used on campus and online.


SAU supports wireless networking (wi-fi)


Submit CARS Payroll incident and service requests here.


HP, Lexmark, and Sharp Printers are supported by AOS


Submit Financial Aid Service Requests here