My Recently Visited Services

Request Transfer of Media from one format to another. Such as VHS to DVD or Cassette tape to MP3 file.


If you are unable to log into your SAU Network account, request help here.


Request AV Support for an event.
Please allow 2 weeks notice


Request a phone in your dorm room


If you are seeking MTI assistance for training on AV equipment or you want support on a project or installation click here.


Need help with a software program? Submit a ticket.


Chromebook loaner laptop for students with device issues


Hello and welcome back to SAU! If your admissions rep asked you to fill this out, then you are returning as a student and you have an SAU account that was disabled in the past. SAU's Information Technology team can work to recreate your account, but the process is not automated. Please choose the "request service" option to provide the Information Technology team what we need to know to get your account activated. We will reach out to you with the next steps once we link and recreate your account.


This is the official approval form to be submitted by the Academic Director (Department Chair, Program Director or Dean) who has oversight over curriculum.


If a web site has been mistakenly blocked by the SAU web content filter, use this form to request the site be whitelisted.


Do you have a classroom or lab in need of technology hardware or redesign? Submit your information here with the Academic Technology Request Form.


The Documentation Request form determines the necessity and prioritizes the creation of documentation for the eLearning team, subject matter experts, lead faculty, instructors, and students.


Report an error or request additional access to MySAU


Use this form to suggest an improvement for your course.


Use this form to report a wired or wireless network outage.


Find help with using Oracle.


If you, or someone else, needs access to an email mailbox besides your/their own, use this form to request that access.


Need an email address whitelisted? Need to report a SAU account for SPAMMING?


Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.

***Please include either the number displayed on the port or a picture of the port in this ticket***


HP, Lexmark, and Sharp Printers are supported by AOS