My Recently Visited Services

Need an email address whitelisted? Need to report a SAU account for SPAMMING?


HP, Lexmark, and Sharp Printers are supported by AOS


Need help with a software program? Submit a ticket.


Use this form to report a wired or wireless network outage.


Request Assistance with Box


Zoom is Spring Arbor University's web conferencing tool used on campus and online.


If you are unable to log into your SAU Network account, request help here.


If you need repair on AV elements that are not Classroom elements use this form. This may include elements such as message boards, background music systems, and general TVs/theater spaces, etc..


Report an issue with a Brightspace Course using the form on this page.


Use this form to request that a staff member's email address be forwarded


Request AV Support for an event.
Please allow 2 weeks notice


Submit requests for support here.


Submit Financial Aid Service Requests here


Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.

***Please include either the number displayed on the port or a picture of the port in this ticket***


Try un-plugging and re-plugging the phone first.


If you do not have access to Rave Emergency Alert notifications, please complete this form.


The EDExpress software is a PC application that processes, packages and manages Title IV student financial aid records. The U.S. Department of Education (ED) provides EDExpress to post-secondary educational institutions that participate in its Electronic Data Exchange (EDE) process.


Use this form to suggest an improvement for your course.