My Recently Visited Services
If you are unable to log into your SAU Network account, request help here.
Zoom is Spring Arbor University's web conferencing tool used on campus and online.
Report an issue with a Brightspace Course using the form on this page.
Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.
***Please include either the number displayed on the port or a picture of the port in this ticket***
Hello and welcome back to SAU! If your admissions rep asked you to fill this out, then you are returning as a student and you have an SAU account that was disabled in the past. SAU's Information Technology team can work to recreate your account, but the process is not automated. Please choose the "request service" option to provide the Information Technology team what we need to know to get your account activated. We will reach out to you with the next steps once we link and recreate your account.
Use this form to request that a staff member's email address be forwarded
Use for pages on MySAU, MySupport, and sites.arbor.edu. Changes on www.arbor.edu are done through the Office of Marketing and Communication.
This form must be completed by the Dean, Program Director, Department Chair or Lead Faculty for any course development to be initiated.
Report an error or request additional access to MySAU
SAU supports computers connected to our network via an Ethernet cable (wired connection).
Do you have a classroom or lab in need of technology hardware or redesign? Submit your information here with the Academic Technology Request Form.
Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.
Request support or training for platforms such as Zoom and Webex
Use this service for requests related to the SAU Data Warehouse / Data Cube
If you, or someone else, needs access to an email mailbox besides your/their own, use this form to request that access.