My Recently Visited Services

If you are unable to log into your SAU Network account, request help here.

Report an issue with a Brightspace Course using the form on this page.

Request an Arena Club Card

Request support or access to Slack

Need some help from SAU IT? Submit your request here.

Request AV Support for an event.
Please allow 2 weeks notice

Use this form to report a wired or wireless network outage.

Submit CARS Payroll incident and service requests here.

Install Authenticator for Android, scan the QR code on the Left. Install Authenticator for iPhone, scan the QR code on the Right.

Request support or training for platforms such as Zoom and Webex

The EDExpress software is a PC application that processes, packages and manages Title IV student financial aid records. The U.S. Department of Education (ED) provides EDExpress to post-secondary educational institutions that participate in its Electronic Data Exchange (EDE) process.

Chromebook loaner laptop for students with device issues

Zoom is Spring Arbor University's web conferencing tool used on campus and online.

Excel, Outlook, PowerPoint, and Word installed on SAU computers

Try un-plugging and re-plugging the phone first.

Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.

***Please include either the number displayed on the port or a picture of the port in this ticket***

Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems