My Recently Visited Services

If you are unable to log into your SAU Network account, request help here.


Request AV Support for an event.
Please allow 2 weeks notice


Use this form to report a wired or wireless network outage.


Your SAU username is used to access the MySAU Portal, email, Blackboard, Box, and many SAU other systems


Report an issue with a Brightspace Course using the form on this page.


Feith is our document imaging solution.


Request assistance with a Windows computer.


Excel, Outlook, PowerPoint, and Word installed on SAU computers


Zoom is Spring Arbor University's web conferencing tool used on campus and online.


SAU supports wireless networking (wi-fi)


SAU supports computers connected to our network via an Ethernet cable (wired connection).


Request support or training for platforms such as Zoom and Webex


Toshiba Printers are supported by Toshiba Business Systems


Use for pages on MySAU, MySupport, and sites.arbor.edu. Changes on www.arbor.edu are done through the Office of Marketing and Communication.


Request support or access to Slack