My Recently Visited Services

If you are unable to log into your SAU Network account, request help here.

Not receiving email? Use this form to submit a ticket.

Request AV Support for an event.
Please allow 2 weeks notice

Zoom is Spring Arbor University's web conferencing tool used on campus and online.

Report an error or request additional access to MySAU

Chromebook loaner laptop for students with device issues

Use this form when you have forgotten your six digit SAU ID Number.

If you do not have access to Rave Emergency Alert notifications, please complete this form.

If you need repair on AV elements that are not Classroom elements use this form. This may include elements such as message boards, background music systems, and general TVs/theater spaces, etc..

Conference Rooms and various vehicles at SAU are reserved using Room (Resource) Calendars

Need some help from SAU IT? Submit your request here.

Use for pages on MySAU, MySupport, and sites.arbor.edu. Changes on www.arbor.edu are done through the Office of Marketing and Communication.

If you, or someone else, needs access to an email mailbox besides your/their own, use this form to request that access.

Toshiba Printers are supported by Toshiba Business Systems

Use this form to request that a staff member's email address be forwarded

Feith is our document imaging solution.

The EDExpress software is a PC application that processes, packages and manages Title IV student financial aid records. The U.S. Department of Education (ED) provides EDExpress to post-secondary educational institutions that participate in its Electronic Data Exchange (EDE) process.

Request support or access to Slack

Request Assistance with Box

Try un-plugging and re-plugging the phone first.

Ethernet ports in residence rooms can be turned on to allow for the fastest Internet speeds.

***Please include either the number displayed on the port or a picture of the port in this ticket***