My Recently Visited Services

Need help with a software program? Submit a ticket.

Feith is our document imaging solution.

Request Transfer of Media from one format to another. Such as VHS to DVD or Cassette tape to MP3 file.

Request support or access to Slack

The EDExpress software is a PC application that processes, packages and manages Title IV student financial aid records. The U.S. Department of Education (ED) provides EDExpress to post-secondary educational institutions that participate in its Electronic Data Exchange (EDE) process.

Request assistance with a Windows computer.

If you are unable to log into your SAU Network account, request help here.

Chromebook loaner laptop for students with device issues

SAU supports computers connected to our network via an Ethernet cable (wired connection).

Try un-plugging and re-plugging the phone first.

If you are needing help with the financial aid portal you can request help from SAU IT

Zoom is Spring Arbor University's web conferencing tool used on campus and online.

If you need repair on AV elements that are not Classroom elements use this form. This may include elements such as message boards, background music systems, and general TVs/theater spaces, etc..

Request AV Support for an event.
Please allow 2 weeks notice

Report an error or request additional access to MySAU

Request Assistance with Box

Use this form to report a wired or wireless network outage.