Find articles related to troubleshooting BOX issues or instructions regarding specific BOX functions or features.

Read all of Box's helpful support articles at

Official Box Support Page -

Articles (14)

Pinned Article Box Drive vs Box Sync

Which is a better choice, Box Drive or Box Sync?

Pinned Article Box Sync vs. Box Edit

What are some good use cases for Box Sync vs. Box Edit

Pinned Article Install Box Drive

How to install Box Drive

How to Login to Box Drive

This article is a step-by-step instruction on how to login to Box Drive on macOS and Windows. (Versions of Box Drive may very in steps and appearance)

How to Reset Box Drive

If you're having problems with Box Drive, try resetting it.

Restoring a File or Folder from Box

Box maintains multiple versions of your files and lets you download them.